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Tom Litchford

VP, Retail Technologies
National Retail Federation
As vice president of retail technologies, Tom Litchford leads and manages NRF's IT Leadership Community including the exclusive, invite-only CIO Council. He also oversees NRF’s Association for Retail Technology Standards (ARTS) as its executive director. In this role, he is responsible for developing and enhancing strategic programs, activities and relationships with retail and technology communities domestically and internationally.

Litchford has more than 30 years of experience in systems engineering, sales, product management and marketing of technology business solutions for the retail and hospitality industries. Prior to assuming his current position in July 2012, he has held key Microsoft positions in industry sales, marketing and channel management. Prior to joining Microsoft in 1998, he was director of Business Impact Modeling for NCR’s Retail Solutions Group where his team developed comprehensive return on investment (ROI) models.

Litchford was instrumental in driving the development of the OPOS application program interface (API) set – now a defacto industry standard for point-of-sale application-to-peripheral connectivity. Working with organizations such as ARTS and NAFEM, he has also been influential in establishing XML messaging standards in the retail and foodservices sectors.

Litchford holds a bachelor of applied science degree in Computer Systems from Florida Atlantic University. He currently serves on the advisory boards for the Retail Orphan Initiative and the Fair Factories Clearinghouse, and is active in church where he has held positions in finance, stewardship, and endowment.