Sunday, July 15view printable agenda
11:30 - 12:30pm
12:30 - 1:30pm
1:30 - 4:00pm
4:15 - 4:45pm
4:45 - 5:30pm
5:30 - 6:00pm
Shabnam Mogharabi is CEO of SoulPancake, an award-winning media and entertainment company founded by actor Rainn Wilson that explores ‘Life’s Big Questions’. SoulPancake works with brands to incorporate storytelling across television, web and social platforms, drawing on the immense power joy and positivity to engage consumers with brands. A master storyteller, Shabnam will share insights through SoulPancake’s extensive slate of diverse content and provide lessons about how retailers can augment their inhouse production arm, and drive success across a number of platforms. SoulPancake has produced content for the likes of T-Mobile, Macy's, Nestle, Purina, Visa, and Hershey's, and has won several awards including a Daytime Emmy for OWN's Super Soul Sunday series.
Monday, July 16view printable agenda
8:30 - 8:45am
8:45 - 9:15am
9:15 - 9:45am
9:45 - 10:15am
Raghu Sagi, Chief Engineering Officer at Sephora, will discuss the importance of creating personalized experiences at every client touchpoint, and how that influences customer satisfaction, retention, reduced customer churn and optimal engagement across Sephora’s omni-channel platforms. The presentation will highlight the retailer’s approach to personalization and consumer engagement as a whole.
10:45 - 11:15am
11:15 - 11:45am
11:45 - 12:30pm
12:30 - 1:30pm
2:00 - 5:30pm
Join your peers at a downtown Adobe office to hear Shantanu Narayen, Chairman, President and CEO of Adobe speak about Adobe's journey from software in a box to software in the cloud. Their journey has helped inform their future product strategy and operating strategy, 'reinvention and customer-centricity'. A Q&A session with Narayen to follow.
To participate, sign-up when you register for NRFtech.
2:15 PM | Shuttle departure from The Ritz-Carlton
2:45 PM | Arrival at Adobe offices
3:00 - 4:00 PM | Hear from Shantanu Narayen, Chairman, President and CEO of Adobe
4:00 - 5:00 PM | Cocktail reception and networking | Building history + art installation highlights
5:00 PM | Return shuttles to The Ritz-Carlton
6:00 - 8:00pm
Tuesday, July 17view printable agenda
7:15 - 8:30am
8:45 - 9:15am
As the retail industry is rapidly transforming and at a pivotal inflection point technology and innovation is of paramount importance. Join Karen Etzkorn, CIO of Qurate Retail Group, in a fireside chat to learn more about creating a culture that leads with technology to drive innovation and growth. Learn about critical fundamentals to growth at all stages including: evaluation of technological decisions to determine short- and long-term impact, how to drive technology and innovation through various stages of growth, considerations and lessons learned for positioning companies for investment and more.