Agenda

Sunday, July 15

view printable agenda

11:30 - 12:30pm

Ritz-Carlton Ballroom, Salon III, Level 1
By invitation only.

12:30 - 1:30pm

Gallery 2, Level 1
Open to NRF CIO & Digital Council members only.

1:30 - 4:00pm

1:30 - 4:00pm
, Taco Bell Endowed Professor of Info Systems and Computer Science; Director, Center for Digital Transformation (CDT)
, UC-Irvine, Paul Merage School of Business
, @GurbaxaniVijay
Ritz-Carlton Ballroom, Salon III, Level 1
Open to NRF CIO Council members only.
, Taco Bell Endowed Professor of Info Systems and Computer Science; Director, Center for Digital Transformation (CDT)
, UC-Irvine, Paul Merage School of Business
, @GurbaxaniVijay
Consulate Room, Level 3
Open to NRF Digital Council members only.

4:15 - 4:45pm

Gallery 1, Level 1
The bar is open! Unwind with adult beverages and some good conversation with other retail innovators.

4:45 - 5:30pm

4:45 - 5:30pm
, Chairman, Digital Council
, National Retail Federation
, Football Analyst at CBS Sports
, Former CEO, Oakland Raiders
, @AmyTrask
Ritz-Carlton Ballroom, Salon I-II, Level 1
From the first-ever female leader of an NFL franchise, hear how the Oakland Raiders former CEO, Amy Trask, tapped into one of the most devoted and faithful fan bases in the NFL to understand what makes them tick. From her 16 years at the helm, Amy will share insights and anecdotes about putting “Raider Nation” at the forefront of decisions both for the business and in connecting with fans and improving their experience in and outside the stadium. She will discuss keeping a customer base happy and always doing more for them, regardless of the resistance
, Chairman, Digital Council
, National Retail Federation
,
Moderator
, Football Analyst at CBS Sports
, Former CEO, Oakland Raiders
, @AmyTrask

5:30 - 6:00pm

5:30 - 6:00pm
, CEO and Executive Producer
, SoulPancake
, @shabster
Ritz-Carlton Ballroom, Salon I-II, Level 1

Shabnam Mogharabi is CEO of SoulPancake, an award-winning media and entertainment company founded by actor Rainn Wilson that explores ‘Life’s Big Questions’. SoulPancake works with brands to incorporate storytelling across television, web and social platforms, drawing on the immense power joy and positivity to engage consumers with brands. A master storyteller, Shabnam will share insights through SoulPancake’s extensive slate of diverse content and provide lessons about how retailers can augment their inhouse production arm, and drive success across a number of platforms. SoulPancake has produced content for the likes of T-Mobile, Macy's, Nestle, Purina, Visa, and Hershey's, and has won several awards including a Daytime Emmy for OWN's Super Soul Sunday series.

, CEO and Executive Producer
, SoulPancake
, @shabster

6:00 - 8:00pm

Terrace Courtyard, Level 2

Monday, July 16

view printable agenda

7:30 - 8:30am

Gallery 1, Level 1

8:30 - 8:45am

8:30 - 8:45am
, VP, Retail Experience
, Verizon
Ritz-Carlton Ballroom, Salon I-II, Level 1
, VP, Retail Experience
, Verizon

8:45 - 9:15am

8:45 - 9:15am
, CEO and Co-founder, Spatialand
, Principal and Founder, Store No 8, Walmart
, @katiefinnegan
Ritz-Carlton Ballroom, Salon I-II, Level 1
How should the world’s largest company innovate? Store No. 8 is Walmart’s stand-alone innovation incubator for developing capabilities that will transform the future of retail. Kicking off NRFtech’s Monday program, Principal Katie Finnegan will provide key insight on Store No 8’s mission. Don’t miss hearing how Store No 8 is working to uncover radical physical, digital, and virtual innovations, to benefit the entire retail ecosystem.
, CEO and Co-founder, Spatialand
, Principal and Founder, Store No 8, Walmart
, @katiefinnegan

9:15 - 9:45am

9:15 - 9:45am
, VP and GM, Global eCommerce
, Lenovo Corporation
, @AjitSivadasan
Ritz-Carlton Ballroom, Salon I-II, Level 1
There is much hype about big data and data science driving valuable insights in companies. Many managers are reluctant to spend resources towards such initiatives. However, the reality is that data science and its application to complex problems, while difficult, is absolutely crucial for future competitiveness. This discussion will focus on how Lenovo evolved its Data Analytics and Data Science strategy over a 10 year period.
, VP and GM, Global eCommerce
, Lenovo Corporation
, @AjitSivadasan

9:45 - 10:15am

9:45 - 10:15am
, VP, Retail Experience
, Verizon
, Chief Engineering Officer
, Sephora
, @sephora
Ritz-Carlton Ballroom, Salon I-II, Level 1

Raghu Sagi, Chief Engineering Officer at Sephora, will discuss the importance of creating personalized experiences at every client touchpoint, and how that influences customer satisfaction, retention, reduced customer churn and optimal engagement across Sephora’s omni-channel platforms. The presentation will highlight the retailer’s approach to personalization and consumer engagement as a whole.

, VP, Retail Experience
, Verizon
,
Moderator
, Chief Engineering Officer
, Sephora
, @sephora

10:15 - 10:45am

Gallery 1, Level 1

10:45 - 11:15am

10:45 - 11:15am
, CEO and Co-Founder
, Brandless
, @TinaSharkey
Ritz-Carlton Ballroom, Salon I-II, Level 1
Tina Sharkey has dedicated more than 20 years to creating and building purposeful communities, inspired brands, and experiences with soul. In 2017, Tina and her cofounder launched Brandless, an e-commerce site described by Fortune as "the next Procter and Gamble for millennials." In this presentation, she will share her insights on how to build and scale community in retail through creating experiences to engage with consumers and create meaningful community-inspired content both on and offline.
, CEO and Co-Founder
, Brandless
, @TinaSharkey

11:15 - 11:45am

11:15 - 11:45am
, CEO
, Sur La Table
, @Sur_La_Table
, VP and Principal Analyst, Digital Business Strategy
, Forrester Research
, Head of Product Management
, Gap Inc.
Ritz-Carlton Ballroom, Salon I-II, Level 1
One of the burning questions from leaders touching their organization's technology stack is how to prioritize investments appropriately with the maximum ROI and speed of execution. In this session, Forrester’s Brendan Witcher will provide a short presentation on Retail’s top-5 tech investments followed by a discussion with CEO of Sur La Table, Billy May, and James Thordsen, Head of Product Management at GAP, Inc on how they prioritize investments in technology at their respective companies. Hear about organizational silos that inhibit innovation, transparency and understanding across the organization. This session will explore who makes final decisions and how, as well as the cultural landmines that can derail this process.
, VP and Principal Analyst, Digital Business Strategy
, Forrester Research
,
Moderator
, CEO
, Sur La Table
, @Sur_La_Table
, Head of Product Management
, Gap Inc.

11:45 - 12:30pm

11:45 - 12:30pm
, EVP and CTO
, lululemon athletica
, @lululemon
, SVP and CIO
, Beall's, Inc.
, SVP and CIO, Global Finance & Technology
, Levi Strauss & Co.
, @LEVIS
, SVP and CIO
, Potbelly Corporation
, @potbelly
Ritz-Carlton Ballroom, Salon I-II, Level 1
Controlling costs, improving processes, exploiting data, driving revenue, scaling digital: the modern CIO must master it all. These important leaders find themselves on the front lines of perpetual digitization of the business and must change focus from “technology” to “information”. This panel discussion will examine increased and broader responsibilities of the modern CIO, from core duties in IT delivery management to becoming a change leader and key internal stakeholder. The CIO’s role must grow and develop as digital business spreads, pervasive data security challenges remain, and disruptive technologies, including intelligent machines and advanced analytics, reach the masses.
, SVP and CIO
, Beall's, Inc.
,
Moderator
, EVP and CTO
, lululemon athletica
, @lululemon
, SVP and CIO
, Potbelly Corporation
, @potbelly
, SVP and CIO, Global Finance & Technology
, Levi Strauss & Co.
, @LEVIS

12:30 - 1:30pm

Terrace Courtyard, Level 2

2:00 - 5:30pm

Adobe offices (shuttle provided)

Join your peers at a downtown Adobe office to hear Shantanu Narayen, Chairman, President and CEO of Adobe speak about Adobe's journey from software in a box to software in the cloud.  Their journey has helped inform their future product strategy and operating strategy, 'reinvention and customer-centricity'. A Q&A session with Narayen to follow.

To participate, sign-up when you register for NRFtech.

2:15 PM | Shuttle departure from The Ritz-Carlton

2:45 PM | Arrival at Adobe offices

3:00 - 4:00 PM | Hear from Shantanu Narayen, Chairman, President and CEO of Adobe

4:00 - 5:00 PM | Cocktail reception and networking | Building history + art installation highlights

5:00 PM | Return shuttles to The Ritz-Carlton

, CEO
, Adobe
, @Adobe

6:00 - 8:00pm

Terrace Courtyard, Level 2

8:00 - 9:00pm

The Lounge

Tuesday, July 17

view printable agenda

7:15 - 8:30am

Consulate Room, Level 3
An exclusive breakfast for the women running and rocking retail.  Limited availability for retailers only.
, CEO
, Boon Supply

8:00 - 8:30am

Gallery 1, Level 1

8:30 - 8:45am

Ritz-Carlton Ballroom, Salon I-II, Level 1

8:45 - 9:15am

8:45 - 9:15am
, Chairman, Digital Council
, National Retail Federation
, CIO
, Qurate Retail Group
, @QurateRetailGrp
Ritz-Carlton Ballroom, Salon I-II, Level 1

As the retail industry is rapidly transforming and at a pivotal inflection point technology and innovation is of paramount importance. Join Karen Etzkorn, CIO of Qurate Retail Group, in a fireside chat to learn more about creating a culture that leads with technology to drive innovation and growth. Learn about critical fundamentals to growth at all stages including: evaluation of technological decisions to determine short- and long-term impact, how to drive technology and innovation through various stages of growth, considerations and lessons learned for positioning companies for investment and more.

, Chairman, Digital Council
, National Retail Federation
,
Moderator
, CIO
, Qurate Retail Group
, @QurateRetailGrp

9:15 - 9:45am

9:15 - 9:45am
, CEO and Co-Founder
, Iterate.ai
, @Jon_Nordmark
, CEO & Founder
, Bleexy
, @bleexyLLC
, Co-Founder & CEO
, Chronicled
Ritz-Carlton Ballroom, Salon I-II, Level 1
Retailers increasingly recognize blockchain's transformative ability to streamline operations, ensure product authenticity and enable tighter supply chain collaboration. With blockchain's distributed ledger and shared infrastructure, learn how its business fit is seemingly endless, spanning supply chain management, accounting and audit, related account management processes, and beyond.
, CEO and Co-Founder
, Iterate.ai
, @Jon_Nordmark
,
Moderator
, CEO & Founder
, Bleexy
, @bleexyLLC
, Co-Founder & CEO
, Chronicled

9:45 - 10:15am

9:45 - 10:15am
, CEO & Founder
, Chatter Research
, @ChatterResearch
, Partner
, 500 Startups
, @marvinliao
, Co-founder
, Botsociety
, @botsociety
Ritz-Carlton Ballroom, Salon I-II, Level 1
The integration of messaging apps and digital shopping empowers retailers to use applications such as Facebook Messenger, WeChat, WhatsApp, or even voice technology like the Amazon Echo in ways that create a simpler environment for customers to shop. Hail a ride, order pizza, buy new shoes, or make a money transfer: what can conversational commerce do for your business? Noted accelerator 500 Startups brings two entrepreneurial companies to share next-generation ideas on the tenants of conversational commerce: Chatter Research upending consumer feedback; and Botsociety optimizing the chatbot interface.
, Partner
, 500 Startups
, @marvinliao
,
Moderator
, Co-founder
, Botsociety
, @botsociety
, CEO & Founder
, Chatter Research
, @ChatterResearch

10:15 - 10:45am

Gallery 1, Level 1

10:45 - 11:15am

10:45 - 11:15am
, Co-Founder & Managing Partner
, Cross Culture Ventures
, @marloncnichols
, CEO
, LISNR
, @rodneybwilliams
, Co-Founder and CEO
, Hingeto
, @LeandrewR
Ritz-Carlton Ballroom, Salon I-II, Level 1
Venture capital firm Cross Culture Ventures brings to NRFtech the founders of LINSR and Hingeto, who have each reimagined solutions to prickly challenges retailers face daily. LISNR enables seamless and secure micro-transactions and communications by embedding data into sound using software and standard equipment, with a focus on authentication, mobile payments, and mobile ticketing. Y-Combinator graduate Hingeto offers scalable commerce-as-a-service solutions that connect top suppliers to the online storefronts of more than 15,000 retailers, and with a mission to make buying inventory budget-free.
, Co-Founder & Managing Partner
, Cross Culture Ventures
, @marloncnichols
,
Moderator
, Co-Founder and CEO
, Hingeto
, @LeandrewR
, CEO
, LISNR
, @rodneybwilliams

11:15 - 11:45am

11:15 - 11:45am
, SVP, Strategic Planning
, Salesforce
, @peterschwartz2
Ritz-Carlton Ballroom, Salon I-II, Level 1
Join noted technology futurist, author and movie consultant, Peter Schwartz to hear key technology trends shaping the future of retail and other types of business. He will explain how systems of intelligence are changing the context of every business process, the dynamic future of shopping, and the move from personal to intimate computing. Peter is a leading forward-thinker who has helped advise governments and large organizations in ways to be future-ready.
, SVP, Strategic Planning
, Salesforce
, @peterschwartz2

11:45 - 12:15pm

Gallery 1, Level 1
Join your colleagues for lunch before heading out.  Grab & Go options also available.