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2019 Agenda

Sunday, May 19

10:00 - 6:00pm

10:00 - 6:00pm 161
Nikko Foyer, 3rd floor

11:30 - 4:00pm

11:30 - 4:00pm 414
25th floor
Open to NRF Council Members only. 11:30 AM - 12:30 PM CIO Council Executive Committee Meeting located in the Olympic Boardroom, 25th Floor (CIO Council Executive Committee members only) 12:30 PM - 1:30 PM CIO Council Lunch located in... learn more

4:15 - 4:45pm

4:15 - 4:45pm 156
Nikko Foyer, 3rd floor
The bar is open! Unwind with adult beverages and some good conversation with other retail innovators.

4:45 - 5:30pm

4:45 - 5:30pm 431
Nikko Ballroom, 3rd floor
We all get teary-eyed and enthusiastically head-nod when visionary people advise us to think differently, to test and learn, to innovate. It resonates with us because we've witnessed the result of them changing something for the better... learn more
Brit Morin
Founder and CEO
Brit + Co

5:30 - 6:00pm

5:30 - 6:00pm 431
Nikko Ballroom, 3rd floor
Before heading into NRFtech 2019's opening reception and dinner, this session is designed to provoke insights attendees can take into the evening for further exploration. Future Consumer analyzes the three global sentiments that will... learn more
Andrea Bell
Head of WGSN Insight

6:00 - 8:00pm

6:00 - 8:00pm 156
Monterey Room, 3rd floor
Enjoy specialty crafted cocktails and award-winning cuisine, all while determining the recipe for your perfect chocolate, as you work with local San Francisco chocolatiers to custom create gourmet truffles. Sponsored by:

8:00 - 9:00pm

8:00 - 9:00pm 156
Golden Gate Room, 25th floor
Connect with our retailer executives after hours for relaxed networking opportunities.

Monday, May 20

7:00 - 5:00pm

7:00 - 5:00pm 161
Nikko Foyer, 3rd floor

7:30 - 8:45am

7:30 - 8:45am 414
Bay View Room, 25th floor
Open to NRF Council Members only.

7:45 - 8:45am

7:45 - 8:45am 156
Nikko Foyer, 3rd floor
Rise and shine! Get ready for a full day of learning and networking after breakfast.

8:45 - 9:30am

8:45 - 9:30am 431
Nikko Ballroom, 3rd floor
As an omni-retail and experience leader, key strategic tenets drive the client journey, from organizational alignment and new mobile platforms to redefining what success looks like in the ever-changing consumer landscape. Under... learn more
Mary Beth Laughton
EVP, Omni Retail

9:30 - 10:00am

9:30 - 10:00am 431
Nikko Ballroom, 3rd floor
Since the emergence of digital capabilities, commerce has dramatically transformed and proliferated, starting with ecommerce more than two decades ago; and with the rise of mobile adoption in the past decade m-commerce has become... learn more
Patrick Gauthier
Vice President
Amazon Pay

10:00 - 10:30am

10:00 - 10:30am 431
Nikko Ballroom, 3rd floor
The all-too-familiar news of Silicon Valley’s attempts to fix its “bro culture” only underscores broader issues of any technology field’s challenges in diversifying pools of candidates comprising IT teams, both... learn more
Molly Ford
Senior Director, Global Equality Programs

10:30 - 11:00am

10:30 - 11:00am 156
Nikko Foyer, 3rd floor
Take 30 minutes to refuel and recharge.

11:00 - 11:45am

11:00 - 11:45am 431
Nikko Ballroom, 3rd floor
Here's your chance for interactive learning and networking. Pick a table and topic, and be led in conversation by members of NRF's CIO and Technology Leadership Councils. These are off-the-record safe spaces to meet other attendees... learn more

11:45 - 12:30pm

11:45 - 12:30pm 431
Nikko Ballroom, 3rd floor
CIOs’ new mission, should they choose to accept it, is to contribute to corporate strategy and be a critical member of the leadership team. This mission is perilous, but of vital importance. It takes CIOs far beyond the familiar... learn more
Martin Gilliard
Head of Industry, Retail Superstores & Groceries
Sally Gilligan
Gap Inc.
Deb Hall Lefevre
Couche-Tard - Circle K
Christine Putur

12:30 - 1:30pm

12:30 - 1:30pm 156
Monterey Room, 3rd floor
Enjoy lunch in the company of peers from across the retail industry.

1:30 - 2:15pm

1:30 - 2:15pm 431
Nikko Ballroom, 3rd floor
The traditional siloed boundaries that once defined the payments landscape have been removed, providing a solid foundation for exciting new possibilities. This panel of payments rock stars will share actionable insights on game-changing... learn more
Heidi Liebenguth
Crone Consulting LLC
Dora Liang Chai
Business Development, North America
Ant Financial Services Group (formerly Alipay)
Peter Hazlehurst
Global Head of Payments, Product Management
Uber Technologies Inc.
Frank Liddy
Head of Customer Success & Strategic Programs
Uzma Makhdumi
Head of Partnerships, Consumer Payments & Commerce

2:15 - 3:00pm

2:15 - 3:00pm 431
Nikko Ballroom, 3rd floor
We all got the memo: if brick-and-mortar stores want to stay open and competitive with the rising generations of digital natives, they must evolve with tech savvy experiences and revolutionize the way they reach customers. However,... learn more
Healey Cypher
Phillip Raub
Co-founder and President
b8ta Inc.

3:00 - 3:15pm

3:00 - 3:15pm 156
Nikko Foyer, 3rd floor
Take a 15 min break to refuel and recharge.

3:15 - 4:00pm

3:15 - 4:00pm 431
Nikko Ballroom, 3rd floor
IT has become a cross-cutting function throughout the entire retail enterprise, underpinning technology’s exponentially accelerating influence on organizational structure. Renown leadership expert and noted co-author of Great by... learn more
Morten Hansen
Management Professor, Bestselling Author, Leadership Expert
University of California, Berkeley

5:15 - 5:30pm

5:15 - 5:30pm 156
Main hotel entrance, street level
Don't miss your ride to dinner! Catch the 5:00 PM bus to dinner.

6:00 - 9:00pm

6:00 - 9:00pm 156
St. Francis Yacht Club, Marina District, San Francisco
Network with colleagues and enjoy unmatched – and unforgettable - views of the Golden Gate Bridge while watching the evening fog roll in. Share first-rate cocktails and cuisine at this world-renowned and esteemed club that is steeped... learn more

Tuesday, May 21

7:00 - 12:00pm

7:00 - 12:00pm 161
Nikko Foyer, 3rd floor

7:45 - 8:45am

7:45 - 8:45am 156
Nikko Foyer, 3rd floor
Rise and shine and get ready for a full day of learning and networking after breakfast.

8:45 - 9:30am

8:45 - 9:30am 431
Nikko Ballroom, 3rd floor
Make no mistake, resale has gone mainstream, no longer constrained to local thrift shops. It is a fast-scaling business model that through the minds of tech-savvy entrepreneurs has been reborn with a digital-first mindset. President of... learn more
Anthony Marino

9:30 - 10:00am

9:30 - 10:00am 431
Nikko Ballroom, 3rd floor
New technologies, changing consumer behaviors and innovative digital-first companies are driving massive disruption in the retail industry, and starting to take meaningful market share from stalwart retail incumbents. As these trends... learn more
Susan Reda
VP Education Strategy & Editor, STORES Media
National Retail Federation
Kobie Fuller
Upfront Ventures
Kevin Parakkattu
Plug and Play Ventures

10:00 - 10:15am

10:00 - 10:15am 431
Nikko Ballroom, 3rd floor
New technologies are disrupting the ways in which retailers manage their supply chains, leading to new efficiencies in inventory management, distribution and customer delivery. This session will discuss how robotic process automation (RPA... learn more
Scott Gravelle
CEO, CTO, and Co-Founder
Eurie Kim
General Partner
Forerunner Ventures

10:15 - 10:45am

10:15 - 10:45am 156
Nikko Foyer, 3rd floor
Take 30 minutes to refuel and recharge.

10:45 - 11:30am

10:45 - 11:30am 431
Nikko Ballroom, 3rd floor
Bloomberg reports Walmart is adding more than 10,000 new customers a day to Walmart Pay and soon will have more active users in the US than Apple Pay. Amazon has invested more than $1 billion over five years to develop Amazon Go, one of... learn more
Richard K. Crone
Crone Consulting LLC
Jenya Beilin
Chief Operating Officer
Trigo Vision LTD
Daniel Eckert
SVP, Walmart Services and Digital Acceleration, Walmart U.S.
Walmart Inc.
Jordan Fisher
CEO and Co-Founder
Standard Cognition Inc.
Will Glaser
CEO and Founder
Krishna Motukuri
Co-Founder and CEO

11:30 - 12:00pm

11:30 - 12:00pm 431
Nikko Ballroom, 3rd floor
At the forefront of technology's vast promise to simulate and solve extremely complex problems, quantum computing has taken a giant step forward recently in its availability for commercial means. The IBM Q Network, which includes hubs... learn more
Dr. Michael Haydock
IBM Fellow; VP and Chief Scientist
IBM Corporation

12:00 - 12:30pm

12:00 - 12:30pm 156
Nikko Foyer, 3rd floor
Grab & Go lunch provided before you head out! Don't leave hungry.