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2019 Agenda

Monday, May 20

7:00 - 5:00pm

7:00 - 5:00pm 161
Nikko Foyer, 3rd floor

7:30 - 8:45am

7:30 - 8:45am 414
Bay View Room, 25th floor
Open to NRF Council Members only.

7:45 - 8:45am

7:45 - 8:45am 156
Nikko Foyer, 3rd floor
Rise and shine! Get ready for a full day of learning and networking after breakfast.

8:45 - 9:30am

8:45 - 9:30am 431
Nikko Ballroom, 3rd floor
As an omni-retail and experience leader, key strategic tenets drive the client journey, from organizational alignment and new mobile platforms to redefining what success looks like in the ever-changing consumer landscape. Under... learn more
Mary Beth Laughton
EVP, Omni Retail

9:30 - 10:00am

9:30 - 10:00am 431
Nikko Ballroom, 3rd floor
Since the emergence of digital capabilities, commerce has dramatically transformed and proliferated, starting with ecommerce more than two decades ago; and with the rise of mobile adoption in the past decade m-commerce has become... learn more
Patrick Gauthier
Vice President
Amazon Pay

10:00 - 10:30am

10:00 - 10:30am 431
Nikko Ballroom, 3rd floor
The all-too-familiar news of Silicon Valley’s attempts to fix its “bro culture” only underscores broader issues of any technology field’s challenges in diversifying pools of candidates comprising IT teams, both... learn more
Molly Ford
Senior Director, Global Equality Programs

10:30 - 11:00am

10:30 - 11:00am 156
Nikko Foyer, 3rd floor
Take 30 minutes to refuel and recharge.

11:00 - 11:45am

11:00 - 11:45am 431
Nikko Ballroom, 3rd floor
Here's your chance for interactive learning and networking. Pick a table and topic, and be led in conversation by members of NRF's CIO and Technology Leadership Councils. These are off-the-record safe spaces to meet other attendees... learn more

11:45 - 12:30pm

11:45 - 12:30pm 431
Nikko Ballroom, 3rd floor
CIOs’ new mission, should they choose to accept it, is to contribute to corporate strategy and be a critical member of the leadership team. This mission is perilous, but of vital importance. It takes CIOs far beyond the familiar... learn more
Martin Gilliard
Head of Industry, Retail Superstores & Groceries
Sally Gilligan
Gap Inc.
Deb Hall Lefevre
Couche-Tard - Circle K
Christine Putur

12:30 - 1:30pm

12:30 - 1:30pm 156
Monterey Room, 3rd floor
Enjoy lunch in the company of peers from across the retail industry.

1:30 - 2:15pm

1:30 - 2:15pm 431
Nikko Ballroom, 3rd floor
The traditional siloed boundaries that once defined the payments landscape have been removed, providing a solid foundation for exciting new possibilities. This panel of payments rock stars will share actionable insights on game-changing... learn more
Heidi Liebenguth
Crone Consulting LLC
Dora Liang Chai
Business Development, North America
Ant Financial Services Group (formerly Alipay)
Peter Hazlehurst
Global Head of Payments, Product Management
Uber Technologies Inc.
Frank Liddy
Head of Customer Success & Strategic Programs
Uzma Makhdumi
Head of Partnerships, Consumer Payments & Commerce

2:15 - 3:00pm

2:15 - 3:00pm 431
Nikko Ballroom, 3rd floor
We all got the memo: if brick-and-mortar stores want to stay open and competitive with the rising generations of digital natives, they must evolve with tech savvy experiences and revolutionize the way they reach customers. However,... learn more
Healey Cypher
Phillip Raub
Co-founder and President
b8ta Inc.

3:00 - 3:15pm

3:00 - 3:15pm 156
Nikko Foyer, 3rd floor
Take a 15 min break to refuel and recharge.

3:15 - 4:00pm

3:15 - 4:00pm 431
Nikko Ballroom, 3rd floor
IT has become a cross-cutting function throughout the entire retail enterprise, underpinning technology’s exponentially accelerating influence on organizational structure. Renown leadership expert and noted co-author of Great by... learn more
Morten Hansen
Management Professor, Bestselling Author, Leadership Expert
University of California, Berkeley

5:15 - 5:30pm

5:15 - 5:30pm 156
Main hotel entrance, street level
Don't miss your ride to dinner! Catch the 5:00 PM bus to dinner.

6:00 - 9:00pm

6:00 - 9:00pm 156
St. Francis Yacht Club, Marina District, San Francisco
Network with colleagues and enjoy unmatched – and unforgettable - views of the Golden Gate Bridge while watching the evening fog roll in. Share first-rate cocktails and cuisine at this world-renowned and esteemed club that is steeped... learn more