Monday, July 16
Ritz-Carlton Ballroom, Salon I-II, Level 1
Choosing how to prioritize the technical and innovation pipeline
One of the burning questions from leaders touching their organization's technology stack is how to prioritize investments appropriately with the maximum ROI and speed of execution. In this session, Forrester’s Brendan Witcher will provide a short presentation on Retail’s top-5 tech investments followed by a discussion with CEO of Sur La Table, Billy May, and James Thordsen, Head of Product Management at GAP, Inc on how they prioritize investments in technology at their respective companies. Hear about organizational silos that inhibit innovation, transparency and understanding across the organization. This session will explore who makes final decisions and how, as well as the cultural landmines that can derail this process.