Tuesday, July 17
Ritz-Carlton Ballroom, Salon I-II, Level 1
Making inroads to conversational commerce
The integration of messaging apps and digital shopping empowers retailers to use applications such as Facebook Messenger, WeChat, WhatsApp, or even voice technology like the Amazon Echo in ways that create a simpler environment for customers to shop. Hail a ride, order pizza, buy new shoes, or make a money transfer: what can conversational commerce do for your business? Noted accelerator 500 Startups brings two entrepreneurial companies to share next-generation ideas on the tenants of conversational commerce: Chatter Research upending consumer feedback; and Botsociety optimizing the chatbot interface.